Sunday, February 1, 2009

Other Problems We've Experienced

Two additional problems have plagued us for a while now. One is that deliveries slated for the new building on Honeygo Boulevard have either been delivered to our current building or have been delivered to the White Marsh Branch near Honeygo Boulevard but whose address is Sandpiper Circle. I'm not sure there is any way we could have prevented this confusion though.

The second, more puzzling problem has been with our magazine subscriptions. Some of our subscriptions began arriving addressed to the Perry Hall Library at White Marsh's Sandpiper Circle address. Other subscriptions were addressed to our new Honeygo Blvd address, but the numbers were transposed--9658 instead of the correct 9685 house number. Our poor Collection Development department has had to deal with clearing up this problem. We'll also been receiving double the issues of some magazines, but for now we're assuming this is just a little overlap between the old subscriptions and the new ones.

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